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Terms of Service

Last Updated: July 30, 2025

1. Acceptance of Terms

By accessing or using EmotionAI services, you agree to be bound by these Terms of Service and all applicable laws and regulations.

2. Description of Service

EmotionAI provides artificial intelligence solutions focused on emotional recognition and response technologies for business and personal applications.

3. User Responsibilities

Users must provide accurate information, maintain account security, and use services in compliance with applicable laws and our acceptable use policy.

4. Intellectual Property

All content, features, and functionality are owned by EmotionAI and protected by intellectual property laws.

5. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect and use information.

6. Limitation of Liability

EmotionAI shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our services.

7. Contact Information

For questions about these Terms, please contact us at contact@emotionai.me

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Privacy Policy

Last Updated: July 30, 2025

1. Information We Collect

We collect information you provide directly, usage information, and device information in accordance with applicable privacy laws.

2. How We Use Information

We use collected information to provide services, improve user experience, communicate with users, and ensure security and compliance.

3. Information Sharing

We do not sell personal information. We may share information with service providers, for legal compliance, or with explicit consent.

4. Data Security

We implement appropriate technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, or destruction.

5. Your Rights

You have rights to access, correct, delete, or restrict processing of your personal information, subject to applicable laws.

6. International Transfers

Data may be transferred to countries with different privacy laws. We ensure appropriate safeguards are in place.

7. Contact Information

For privacy-related questions, contact us at contact@emotionai.me

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Cookie Policy

Last Updated: July 30, 2025

1. What Are Cookies

Cookies are small text files stored on your device when you visit our website. They help us provide better user experience and analyze website performance.

2. Types of Cookies We Use

Essential Cookies: Necessary for website functionality
Analytics Cookies: Help us understand website usage
Preference Cookies: Remember user preferences

3. Managing Cookies

You can control cookies through your browser settings. Note that disabling certain cookies may affect website functionality.

4. Third-Party Cookies

We may use third-party services that place cookies on your device. These are governed by respective third-party privacy policies.

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Data Processing Agreement (DPA)

Last Updated: July 30, 2025

1. Purpose and Scope

This Data Processing Agreement ("DPA") governs the processing of personal data by EmotionAI, Inc. ("Processor") on behalf of our customers ("Controller") in accordance with applicable data protection laws including GDPR, CCPA, and other privacy regulations.

2. Definitions

Personal Data: Any information relating to an identified or identifiable natural person.
Processing: Any operation performed on personal data, including collection, storage, use, and deletion.
Controller: The entity that determines the purposes and means of processing personal data.
Processor: EmotionAI, Inc., which processes personal data on behalf of the Controller.

3. Data Processing Details

Categories of Data: Email addresses, usage analytics, interaction data, emotional response data (anonymized)
Categories of Data Subjects: End users, customers, website visitors
Purpose of Processing: Service provision, product improvement, customer support
Retention Period: As specified in our Privacy Policy or as required by law

4. Processor Obligations

EmotionAI shall:
• Process personal data only on documented instructions from the Controller
• Ensure confidentiality of personal data
• Implement appropriate technical and organizational security measures
• Assist with data subject rights requests
• Notify Controller of any data breaches within 72 hours

5. International Transfers

Where personal data is transferred outside the EEA, EmotionAI ensures adequate protection through Standard Contractual Clauses or other approved mechanisms.

6. Sub-processors

EmotionAI may engage sub-processors for specific processing activities. We maintain a list of authorized sub-processors and provide 30 days' notice of any changes.

7. Data Subject Rights

EmotionAI assists Controllers in responding to data subject requests including access, rectification, erasure, restriction, portability, and objection rights.

8. Security Measures

We implement industry-standard security measures including encryption, access controls, regular security assessments, and staff training on data protection.

9. Data Breach Response

In case of a personal data breach, EmotionAI will promptly investigate, contain the breach, assess risks, and notify the Controller within 72 hours with all available details.

10. Audits and Compliance

Controllers may conduct audits or inspections to verify compliance with this DPA, subject to reasonable notice and confidentiality obligations.

11. Data Return and Deletion

Upon termination of services, EmotionAI will return or securely delete all personal data unless retention is required by law.

12. Contact Information

For DPA-related inquiries, contact our Data Protection Officer at contact@emotionai.me

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